Privacy Policy
Privacy Policy
Last updated: September 2026
Teen Read Institute respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make an enquiry, book or purchase a service, or otherwise interact with Teen Read Institute.
Who we are
Teen Read Institute is operated by Gill Walker, trading as Teen Read Institute.
Teen Read Institute provides reading engagement, coaching, assessment and related educational services designed to help children and young people develop stronger reading habits, confidence and reading identity.
For the purposes of UK data protection law, Gill Walker, trading as Teen Read Institute, is the data controller responsible for the personal information collected and used by the business.
Contact:
Teen Read Institute
Email: teenreadinstitute@gmail.com
Website: www.teenreadinstitute.co.uk
Information we collect
The information we collect depends on how you interact with us.
your name;
email address;
telephone number;
information you provide through a website contact or enquiry form;
booking or service information;
information required to provide a service to you or your child; and
technical information generated when you use our website.
We only collect information that is reasonably necessary for the purposes for which it is being used.
Information about children and young people
Some Teen Read Institute services are specifically designed for children and young people.
Where a parent, carer, school or other organisation arranges a service for a young person, we may receive information about that young person that is necessary to provide the service.
Depending on the service, this could include their name, age or school year, reading interests, reading habits and information about their experience of reading.
We aim to collect only the information needed to provide the relevant service and to handle information about children and young people with particular care.
Where appropriate, information about a child or young person will be collected with the knowledge of their parent, carer, school or commissioning organisation.
If our online services change in future — for example, if the Teen Read Blueprint becomes available to complete online — this Privacy Policy will be updated before that service is introduced.
How we use personal information
We may use personal information to:
respond to enquiries;
arrange and manage bookings;
communicate with parents, carers, schools and other customers;
provide Teen Read Institute services;
administer our relationship with customers;
maintain appropriate business records;
improve our services;
operate, secure and improve our website; and
comply with our legal obligations.
We will not sell your personal information.
Our lawful basis for using your information
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may process information because:
it is necessary to take steps at your request before entering into a contract or to fulfil a contract with you;
we have a legitimate interest in running, administering and improving Teen Read Institute, provided those interests do not override your rights;
we need to comply with a legal obligation; or
you have given us consent, where consent is required.
Where we rely on consent, you may withdraw that consent at any time.
Website forms
When you submit information through a form on our website, we collect the information requested on that form so that we can respond to your enquiry or provide the service you have requested.
Our website is hosted by Squarespace, and information submitted through the website may be processed by Squarespace in order to provide its website and hosting services.
Website analytics
Our website uses Squarespace Analytics to help us understand how visitors use the Teen Read Institute website.
Information collected may include information about your browser, network and device, your IP address, pages visited before arriving at our website and information about how you interact with the website.
This may include pages visited, clicks, internal links, scrolling, searches and timestamps.
Analytics and performance cookies are used only in accordance with the choices available through our cookie consent system.
Further information is available in our Cookie Policy.
Squarespace
Our website is hosted by Squarespace.
Squarespace may process information about your browser, network and device, pages you visit and your IP address in order to operate, protect and improve its platform and services.
Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function. Other cookies, including analytics and performance cookies, are used only where permitted and, where required, after you have given your consent.
You can find further information about the cookies used on our website and how to manage your preferences in our Cookie Policy.
Third-party services
We may use trusted third-party providers where necessary to operate our website or provide our services.
Where a third party processes personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately and securely.
Our website may also contain links to third-party websites. Teen Read Institute is not responsible for the privacy practices of websites operated by other organisations.
International data transfers
Some of the technology providers we use, including Squarespace and its service providers, may process information outside the United Kingdom.
Where personal information is transferred internationally, we expect our service providers to use appropriate safeguards as required by applicable data protection law.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting, safeguarding or business record-keeping purposes.
Different types of information may therefore be kept for different periods.
When information is no longer required, we will delete it or securely dispose of it where reasonably practicable.
Keeping your information secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
However, no online service or electronic method of storing information can be guaranteed to be completely secure.
Your data protection rights
Depending on the circumstances, UK data protection law gives you rights over your personal information.
These may include the right to:
ask for a copy of the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information in certain circumstances;
ask us to restrict how your information is used;
object to certain uses of your information;
ask for certain information to be transferred to you or another organisation; and
withdraw consent where we rely on consent to process your information.
To exercise any of these rights, contact us at teenreadinstitute@gmail.com.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.
The date at the top of this page will show when the policy was most recently updated.
Contact us
If you have any questions about this Privacy Policy or how Teen Read Institute uses your personal information, please contact:
Teen Read Institute
Email: teenreadinstitute@gmail.com
Website: www.teenreadinstitute.co.uk